Health & Counseling Center

The Health and Counseling Center is located on the first floor of Keuka Commons and is open Monday-Friday, 8 a.m. - 4:30 p.m. The Center provides assessment and treatment of common and emergency health and emotional concerns. Whatever your concern may be, we can help.

Health & Counseling FAQs Coronavirus FAQs Health Forms

Counseling Services

Counseling Services offers in-person services to students who are fully vaccinated. Teletherapy services are also available for comfort or convenience. Please be sure to specify which type of appointment you would prefer Mental Health counseling is available to students enrolled at Keuka College for no cost. The Counseling Center uses a brief solution-focused model to assist with concerns such as anxiety, depression, grief and loss, stress management, and relationship issues. Students who need ongoing counseling or counseling that is out of the scope of the Counseling Center will be referred by Counseling Center staff to outside resources. 

*Ongoing counseling and treatment is not covered by the college.*

Students are welcome to call (315) 279-5368 for scheduling or email [email protected]

*Students who are seen in person will be asked to follow safety guidelines such as health screenings, temperature checks, and wearing masks. Guidelines may change based on current college policy. 

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The MindSpa

Come enjoy a time of self-care in the MindSpa! Amenities include essential oil diffuser, broad spectrum light therapy, and the favorite attraction the massage chair.  

Call (315) 279-5368, or email [email protected] to schedule an appointment.

Health Services

For medical needs, students are asked to call ahead to (315) 279-5368 to schedule an appointment with our healthcare providers. We bill insurance for medical appointments, so students will need to provide health insurance information at the time of visit.

Students are encouraged to be familiar with their health plan, particularly if coverage is ‘out of network’ or if pre-authorization is required for visits to the Health Center.

Our healthcare providers can call in prescriptions to area pharmacies. We work with pharmacies in Penn Yan that can deliver prescriptions or over-the-counter medication to campus free of charge.

Coronavirus Health Services

If you develop symptoms of COVID-19, contact the Health Center at (315) 279-5368, or if it is after hours, contact one of the regional health agencies listed below.

You are also advised to monitor your symptoms, stay in your room, and do not go to class.

The College’s health and counseling services and protocols, designed to keep our campus healthy during the pandemic, can be found on the "KC Together & Ready" resources page.

Health Forms & Information

What to Do After Hours

Health Concerns

Finger Lakes Health Urgent Care (Geneva)
789 Pre-Emption Road
Geneva, NY 14456
(315) 781-2000

Soldiers and Sailors Memorial Hospital
418 North Main Street
Penn Yan, NY 14527
(315) 531-2000

Geneva General Hospital
196 North Street
Geneva, NY 14456
(315) 787-4000

Counseling Concerns

If you experience a mental health crisis outside of business hours, connect with your RA/RD for assistance, contact CPEP Mobile Crisis Unit directly at (585) 462-1080, or contact Campus Safety at (315)-694-0268. Campus Safety is available 24/7, 365 days.

Also consider going directly to Soldiers and Sailors Memorial Hospital (or have a friend take you).

Campus Safety can provide a ride back from campus if needed. Students can be evaluated by a crisis team 24/7 through the ED at  S&S Hospital. 

If a faculty or staff member is concerned about a student’s safety and the college is closed, call Campus Safety (315)-694-0268.

24/7 Emergency Support
Suicide Prevention Lifeline : 1-800-273-8255
Crisis Text line (on back of student’s college ID card) Text 741-741